New Mexico

Department of Public Safety

Keeping New Mexico Safer Through Safe Roads and Safer Communities

The New Mexico Department of Public Safety (NM DPS) protects human life and property through the detection and prevention of criminal activity and enforcement of state laws and regulations. Additionally, the NM DPS provides vital leadership, scientific, training, technical, and operational support to the criminal justice community and public at large.

Here are some resources dedicated to ensuring the citizens of New Mexico are aware of available information to maintain the safety of the public.

Elder Abuse

Call the New Mexico Intake toll free number for reporting Adult Abuse, Neglect or Exploitation at 1-866-654-3219. A representative is available 24 hours throughout the year to receive calls & take reports. Where to turn for information and help:

  • Consumer Financial Protection Bureau’s Office of Financial Protection for Older Americans receives and investigates consumer fraud complaints specifically related to mortgages, credit cards, banks, loans, and more.
  • Eldercare Locator (800-677-1116) refers and connects callers to local services in their communities, including meal and transport services, home care, support services, services for caregivers, and others.
  • National Academy of Elder Law Attorneys (703-942-5711) offers a search for lawyers specializing in durable powers of attorney, conservatorship, estate planning, elder abuse, and other concerns.
  • National Adult Protective Services Association provides a national map with links to abuse-reporting hotlines by state.
  • National Center on Elder Abuse has links to additional state directories of help lines, hotlines and elder-abuse prevention resources in all 50 states and the District of Columbia.
  • AARP Money Management Program pairs seniors of limited resources or people with disabilities with trained money-management volunteers. One service helps seniors who remain in control of their finances to balance their checkbooks and pay bills; the other focuses on those deemed incapable of handling their own funds. The program is offered in 21 states and the District of Columbia, though availability varies.
  • American Association of Daily Money Managers has members nationwide who can assist seniors with bill-paying, banking, insurance paperwork, and organizing records in preparation for income-tax filing, among other tasks.
  • Aging Life Care Association includes professionals who can facilitate aspects of seniors’ lives, including monitoring home-care workers, managing medical appointments, and identifying potential exploitation risks, among other services. Some geriatric-care managers can also pay bills and handle paperwork.
  • AARP’s Scams and Fraud page offers information on the latest frauds against older people.
  • Better Business Bureau Scam Stopper has information on common scams and instructions on reporting a scam. You can sign up for scam alerts on the site.

Identity Theft Information

Identity theft is a form of stealing someone’s identity in which someone pretends to be someone else by assuming that person’s identity, typically in order to access resources or obtain credit and other benefits in that person’s name. The victim of identity theft (here meaning the person whose identity has been assumed by the identity thief) can suffer adverse consequences if they are held accountable for the perpetrator’s actions. Identity theft occurs when someone uses another’s personally identifying information, like their name, identifying number, or credit card number, without their permission, to commit fraud or other crimes.:

Find out more at the ID Theft Resolutions website created to teach others how to prevent ID theft and help victims get their lives back